This Refund Policy outlines the terms under which refunds may or may not be provided for our accounting, bookkeeping, payroll, and tax services. By using our services, you agree to the terms mentioned below.
Service-Based Nature
Our services are professional and time-based, including bookkeeping, accounting, tax preparation, payroll processing, and financial consultation. Once work has been initiated or delivered, it is considered a completed professional service.
No Refund After Service Delivery
Due to the nature of accounting and financial services, we do not offer refunds once the service has been completed, delivered, or partially executed based on client approval.
Eligibility for Refund
Refunds may only be considered in the following exceptional cases:
- Duplicate payment made by mistake
- Service not started after payment confirmation
- Technical error in transaction processing
Client Responsibility
Clients are responsible for providing accurate and complete financial and business information. Any delays or errors caused due to incorrect data provided by the client will not be eligible for refunds.
Cancellation Policy
If a cancellation request is made before the service has started, a partial or full refund may be considered depending on the situation. Once work has begun, cancellation may not be possible or refundable.
Processing Time
If a refund is approved, it will be processed within 7–10 business days using the original payment method.
Contact for Refund Requests
For refund-related queries, please contact us:
support@netsecbooks.com